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Every article in the knowledgebase, by topic.

Getting started

8 articles

  • Navigating James

    Move between the main areas of James, return through the page trail, and set how the left menu stays open.

    2 min read

  • Accessing and switching workspaces

    Resolve workspace-access messages and switch to another workspace available to your account.

    3 min read

  • Viewing notifications

    Open your notifications, review contract updates, and mark notifications as read.

    2 min read

  • Asking James for help

    Start a conversation with James, use a ready-made prompt, and return to or remove recent conversations.

    3 min read

  • Reviewing actions proposed by James

    Review a contract update or deletion proposed by James before you approve or cancel the action.

    2 min read

  • Sending a feature request

    Send a feature request to House of Control through the product portal from anywhere in James.

    1 min read

  • When James can’t open a page

    Find your way back when James cannot open a page, then retry or contact House of Control if the problem continues.

    2 min read

  • Your profile

    Understand the personal and organization information shown in your James profile.

    1 min read

  • Finding contracts

    Search and filter the Contracts list to find contracts by ownership, status, or relationship.

    2 min read

  • Viewing a contract

    Understand the information and sections available when you open a contract in James.

    2 min read

  • Importing signed contracts

    Upload signed contract files and group related documents so James can prepare drafts for review.

    2 min read

  • Managing contract imports

    Find contract imports, check their progress, and accept or decline selected imports ready for review.

    3 min read

  • Reviewing an imported contract

    Review extracted contract details against the uploaded files, correct the draft, and create the contract in James.

    3 min read

  • Editing contract details

    Update a contract’s details, duration, payment plan, counterparties, tags, and additional fields.

    3 min read

  • Contract fields

    Understand the details, counterparties, duration, payment plan, and additional fields available on a contract.

    3 min read

  • Managing contract files

    Attach files to an existing contract, preview its documents, or permanently delete a file you no longer need.

    2 min read

  • Setting contract reminders

    Enable reminders for a contract’s termination deadline or expiration date and set when James reminds you.

    2 min read

  • Viewing a contract’s history

    Open a contract’s activity history to review recorded activity and changes for that contract.

    1 min read

  • Deleting a contract

    Permanently delete a contract and its history when you no longer need the record in James.

    1 min read

  • Finding vendors

    Search and filter the vendor register to find and open a vendor record.

    2 min read

  • Adding a vendor

    Add a vendor by looking up a company in a registry or entering its details manually.

    3 min read

  • Vendor details

    Understand the information and contract figures shown on a vendor record, so you know what each detail represents.

    4 min read

  • Managing vendor details

    Update saved vendor details and internal notes from a vendor record.

    2 min read

  • Managing vendor contact persons

    Add, edit, or delete contact persons on a vendor record so vendor contacts stay up to date.

    3 min read

  • Managing fields on vendor records

    Add or remove available fields on a vendor record, or set a field to appear on every vendor.

    3 min read

  • Reactivating or deleting a vendor

    Reactivate an inactive vendor or permanently delete a vendor you no longer need.

    2 min read

  • Viewing a vendor’s history

    Review the activity recorded for a vendor, including detail, contact person, and field changes.

    2 min read

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