All articles
Every article in the knowledgebase, by topic.
Getting started
8 articles
- Navigating James
Move between the main areas of James, return through the page trail, and set how the left menu stays open.
2 min read
- Accessing and switching workspaces
Resolve workspace-access messages and switch to another workspace available to your account.
3 min read
- Viewing notifications
Open your notifications, review contract updates, and mark notifications as read.
2 min read
- Asking James for help
Start a conversation with James, use a ready-made prompt, and return to or remove recent conversations.
3 min read
- Reviewing actions proposed by James
Review a contract update or deletion proposed by James before you approve or cancel the action.
2 min read
- Sending a feature request
Send a feature request to House of Control through the product portal from anywhere in James.
1 min read
- When James can’t open a page
Find your way back when James cannot open a page, then retry or contact House of Control if the problem continues.
2 min read
- Your profile
Understand the personal and organization information shown in your James profile.
1 min read
Contract Management
11 articles
- Finding contracts
Search and filter the Contracts list to find contracts by ownership, status, or relationship.
2 min read
- Viewing a contract
Understand the information and sections available when you open a contract in James.
2 min read
- Importing signed contracts
Upload signed contract files and group related documents so James can prepare drafts for review.
2 min read
- Managing contract imports
Find contract imports, check their progress, and accept or decline selected imports ready for review.
3 min read
- Reviewing an imported contract
Review extracted contract details against the uploaded files, correct the draft, and create the contract in James.
3 min read
- Editing contract details
Update a contract’s details, duration, payment plan, counterparties, tags, and additional fields.
3 min read
- Contract fields
Understand the details, counterparties, duration, payment plan, and additional fields available on a contract.
3 min read
- Managing contract files
Attach files to an existing contract, preview its documents, or permanently delete a file you no longer need.
2 min read
- Setting contract reminders
Enable reminders for a contract’s termination deadline or expiration date and set when James reminds you.
2 min read
- Viewing a contract’s history
Open a contract’s activity history to review recorded activity and changes for that contract.
1 min read
- Deleting a contract
Permanently delete a contract and its history when you no longer need the record in James.
1 min read
Vendor Management
8 articles
- Finding vendors
Search and filter the vendor register to find and open a vendor record.
2 min read
- Adding a vendor
Add a vendor by looking up a company in a registry or entering its details manually.
3 min read
- Vendor details
Understand the information and contract figures shown on a vendor record, so you know what each detail represents.
4 min read
- Managing vendor details
Update saved vendor details and internal notes from a vendor record.
2 min read
- Managing vendor contact persons
Add, edit, or delete contact persons on a vendor record so vendor contacts stay up to date.
3 min read
- Managing fields on vendor records
Add or remove available fields on a vendor record, or set a field to appear on every vendor.
3 min read
- Reactivating or deleting a vendor
Reactivate an inactive vendor or permanently delete a vendor you no longer need.
2 min read
- Viewing a vendor’s history
Review the activity recorded for a vendor, including detail, contact person, and field changes.
2 min read
Workspace & billing
6 articles
- Managing workspace settings
Update your workspace name and default role for new members, and find its identifying and storage details.
2 min read
- Managing workspace users
Invite people to your workspace, update their roles, or remove their access when they no longer need James.
4 min read
- Viewing workspace activity
Review activity across your workspace and filter the log by person or kind of activity.
2 min read
- Viewing workspace usage
Understand the people, content, activity, and AI usage information for your workspace.
2 min read
- Choosing a subscription plan
Review your current subscription and available plans, then continue to checkout for the plan you select.
2 min read
- Viewing billing history and invoices
Find completed-purchase invoices in your billing history, then view an invoice or download its PDF.
1 min read