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When James can’t open a page

Find your way back when James cannot open a page, then retry or contact House of Control if the problem continues.

2 min readUpdated Oct 19, 2026

Use this guide when James shows a page-not-found message or cannot load a page.

James shows Page Not Found

The link or page is not available. Select contracts to go to Contracts, then use the left menu to continue to the area you need. For help moving around James, see Navigating James.

James shows an error while loading a page

Select Try again to reload the page.

If James continues to show Something went wrong. Sorry about that., We are currently experiencing configuration issues., or An unexpected error occurred while loading this page., contact House of Control.

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